Returns & Exchanges

We want you to love your hair results, but if you are not completely satisfied with your Color Wow purchase, we offer a 30-day return window for a full refund or exchange. Please ensure items are returned in their original packaging to qualify for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Items

  Securely pack the products in their original box or a sturdy mailer, ensuring the caps are tightened to prevent leakage during transit.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.